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Understanding Your Bill
Here is some information about your Mediacom cable bill and payment options.

Your account with us is assigned a specific billing "cycle" period, always starting on the same day each month. Your monthly billing statement will be similar to the example shown.

A printer-friendly PDF of this article can be found in our Customer Handbook which is available in our User Manuals Library.

1. Our local address

2. Date bill was produced

3. Your Mediacom account number

4. Our Phone Number

5. Your service or billing address

6. Summary of charges and payments

7. Date payment is due

8. Additional information and messages

9. Date your statement was produced

10. Your Mediacom account number

11. Your name and service or billing address

12. Amount due this statement

13. Date payment is due

14. Payment amount

15. Payment return address

16. Account detail

17. Previous balance

18. Payments

19. Monthly charges

20. Taxes, fees & surcharges

21. Amount due this statement

22. Change of address notification



Additional Fees and Charges
Additional Fee
Payments received after the due date shown on your billing statement will be subject to an additional fee.

Insufficient Funds Charge
When your Mediacom payment reaches the bank before your money does, your check will be returned to us with a notice of insufficient funds. Due to the resulting payment delay and office handling, a fee applies.

Field Collection Charge
When we are required to go to your home to collect payment for past due service, a field collection charge applies.

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